Delivery & returns.

Postage

A pot’s delivery charge appears beside its price. Your basket shows the combined delivery charge and total before checkout. If a piece says “Delivery quote needed”, please ask Ange before ordering.

Packing & dispatch

Check the individual pot’s page for packing and dispatch details. Where these are not yet listed, ask Ange for the expected posting date. Please mention any gift deadline before placing an order.

Where can you send my pot?

Test checkout currently accepts UK addresses only. Collection arrangements and delivery outside the UK need to be agreed with Ange.

Something arrived damaged?

Contact Ange with your order reference and a description of the problem. Photos of the pot and packaging can help her understand what happened. Please email photographs rather than adding them to the contact form.

Returns & cancellations

Live sales have not opened yet. The returns process, return address, who pays return postage and cancellation information will be published before real orders begin. Please contact Ange with any questions about a purchase made elsewhere.

Custom pieces

The design, price, making time and applicable cancellation terms need to be agreed with Ange before a custom order is placed.